Los Alcatraces
Hours
| Monday | 8:00 AM – 7:15 PM |
| Tuesday | 8:00 AM – 7:15 PM |
| Wednesday | 8:00 AM – 7:15 PM |
| Thursday | 8:00 AM – 7:15 PM |
| Friday | 8:00 AM – 7:15 PM |
| Saturday | 8:00 AM – 7:15 PM |
| Sunday | 8:00 AM – 7:15 PM |
Address and Contact Information
Address: 3773 S Western Ave, Los Angeles, CA 90018, USA
Phone: (323) 733-1379
Photo Gallery
Customer Reviews
I went here after a day of errands ordered my food and waited patiently. As soon as I arrived home I noticed my order was incomplete I was told i would need to come pick up the rest of my order. Half of my food will be cold and the other half fresh I asked if I would be able to come back with the two I was given and get fresh ones. Idk if it is because Spanish isn’t my first language but the woman on the phone was being rude saying I was speaking to her in a bad way. Which I was not. I was letting her know it was their fault for not giving me what I ordered before she even checked the transaction she was telling me I didn’t pay for 4 when I gave her the total she said oh yeah well do you want to pick them up. I don’t live in the area. She said the owner wasn’t there anymore and that she didn’t know how to refund me or what to do. I let her know I would wait for her to speak to the owner and figure out what to do.
She called back let me know that I could block the food up in 15 min. I feel as this would have been resolved easier if she wouldn’t have been on the defense. I understand this is a small owned restaurant and as a restaurant manager I wouldn’t feel attacked over someone relaying an issue with their food and or service.
Their food is good I’ve ordered it before through delivery apps… I guess if you’re not personally dealing with them you’ll have a good food experience
The location of the restaurant is great, it's in the walking distance from the metro station Western. Also, the choice of Latino dishes is wide. I took a regular lunch with a meat 🥩, bread and avocado 🥑 salad. I liked it.
When I want I different taste of tacos this is where I go. You can see the Home Stove when ordering.Meaning they take their time to cook your food. It's not frozen!Also Agua Frescos is served which gives you a refreshing boost to go about your day.
Love this place! The food is delicious. Great Customer Service asked for Angie. Pupusas, Sopa de gallina, molcajete, smoothies, desayunos centroamericano, Mexican food best place in town.
Hello
I ordered the chicken enchiladas with all white meat comes with a small portion of rice salad, and like a purée bean sauce with chips and salsa the enchiladas was nice and moist. The dish was great presentation and tasted just as good as it looked I highly recommend it the restaurant was rating of an A on the front door outside very clean nice atmosphere of great music. The young lady was very nice who took my order in the Chef amazing.