Serafina Aventura | Italian Restaurant in Miami
Hours
| Monday | 12:00 – 10:00 PM |
| Tuesday | 12:00 – 10:00 PM |
| Wednesday | 12:00 – 10:00 PM |
| Thursday | 12:00 – 10:00 PM |
| Friday | 12:00 – 10:00 PM |
| Saturday | 12:00 – 11:00 PM |
| Sunday | 12:00 – 10:00 PM |
Address and Contact Information
Address: Upper Level, 19565 Biscayne Blvd Suite #1944, Aventura, FL 33180, USA
Phone: (786) 677-4444
Photo Gallery
Customer Reviews
Overall, our recent dining experience at Serafina in Aventura Mall was a mixed bag, significantly hampered by misleading information online that affected our decision to dine there.
The Food: Average Quality, Generous Portions
The food itself was average in quality. While nothing stood out as exceptional, the portion sizes were quite large, which may appeal to some diners.
Service: A Tale of Two Experiences
The actual wait service was good: our server was attentive and handled the table well.
However, the experience with the online listing and the response to it was extremely disappointing. We use online menus and listings to make informed decisions about where we eat, which is why the lack of several advertised items was so frustrating. When we inquired about multiple items that were clearly listed online but were not on the restaurant's actual menu (and not just sold out), we were essentially told they simply don't carry them.
The response from the staff member was not an apology for the false advertising, but rather an unhelpful comment along the lines of, "I hate when they do that (online)." While I appreciate the honesty, this is a major issue that impacts customer trust and should be addressed by management. Advertising items you don't offer is false advertising, and it's a huge letdown when it's the reason you chose the venue.
Final Verdict
If you're looking for large portions and don't rely on the online menu for specific items, you might find Serafina acceptable. However, the disconnect between their advertised menu and what they actually offer, coupled with the dismissive response to the issue, makes it hard to recommend. Serafina needs to immediately update its online listings to reflect the actual menu.
Serafina Never Misses!
I'm so late on posting a review…Ive been to the Aventura location numerous times. The staff is always friendly I have never had an issue. The food is always on point, always great recommendations, and they keep a clean establishment. You can't go wrong here. These are photos of my last visit. But food is excellent and always fresh, I miss being in Miami!
SoulEdge: Excellent Execution in Service..
Dine in & ordered a Serafina Cheeseburger. It comes with fries. Nadyia who was very patient me. Hat's off for her excellent service. The two patty burgers were well grilled & buns cooked perfectly giving it that extra crisp. Lets not forget the abundance of fries. Let me say its hard to find a perfectly well cooked burger these days. All in All, excellent. Visit dedicated to my then German American ex girlfriend who looks like Lagertha from a vikings tv show. Cue in the song Lose My Mind by Don Toliver ( ft. Doja Cat ) 🇺🇸🎸✌️🙏
My family and I went to Serafina Miami for Mother’s Day lunch, and it was amazing! Serafina is located in Aventura mall. Serafina has a modern Italian waterfront ambience with bright colors. I highly recommend making reservations because Serafina does get crowded. Our waiter was great; he helped us navigate through the menu and accommodated all of our needs. The food was amazing, and the portions were huge. My favorite was the shrimp salad and rigatoni pasta which were packed with flavor paired well with their focaccia bread, and filling. Serafina also has a great buffet brunch that I cannot wait to try so I definitely will be returning.
Serafina is an excellent choice for those craving delicious italian food. We have been there a few times over the past years, and it never disappoints. Their menu is varied but I'd say go for the Cacio & Pepe that they make right next to ypur table, inside the large piece of parmesan cheese. This last time we had pizza, meatballs and shrimp limoncello. Service is good, and so is the environment.